AI-Powered Digital Pharmacy EHR Platform with Inbox Intelligence for EHR Overload Management
RxFlow Intelligence is a comprehensive, AI-powered multi-tenant EHR platform designed specifically for digital pharmacy operations. The platform addresses critical healthcare challenges including prescription abandonment (affecting 30% of new prescriptions), prior authorization delays (averaging 3+ days), medication non-adherence (costing $528B annually), and EHR inbox overload (consuming 2+ hours of provider time daily).
Built with modern SaaS architecture, RxFlow demonstrates full-stack product management capabilities from concept through deployment, leveraging AI-accelerated development to deliver production-ready features in record time.
Prescription Abandonment Reduction
Through real-time tracking and proactive outreach
Faster Prior Authorization
Via AI-powered auto-submission
Inbox Processing Time Reduction
With intelligent triage and AI draft responses
ML Accuracy Target
For adherence risk prediction enabling targeted interventions
Next.js 14 (App Router), React 18, TypeScript, Tailwind CSS
NextAuth.js with Google OAuth 2.0 & Credentials providers
PostgreSQL with Prisma ORM
Stripe API (POS transactions, subscriptions, webhooks)
Claude API for response generation, custom ML models for classification
Vercel with Edge Functions, CI/CD via GitHub
Comprehensive prescription tracking, status management, and fulfillment workflow. Features real-time tracking, status workflow (Received → Processing → PA Required → Ready → Picked Up), search and filter capabilities, and quick actions for marking as ready, initiating PA, and printing labels.
ML-powered prior authorization management with auto-submission. Features AI confidence score indicators, auto-submission toggle for requests >85% confidence, timeline view tracking submission through decision, and appeal workflow for denied PAs.
AI-powered inbox management reducing processing time by 60-70%. Features smart triage with NLP classification, priority scoring (1-5 urgency levels), AI-generated response drafts with confidence scores, one-click actions for frequent tasks, and bulk processing capabilities.
ML-powered medication adherence monitoring and intervention management. Features at-risk patient identification with risk scoring (0-100), risk factor analysis (missed refills, cost sensitivity, complex regimens), intervention tools (schedule calls, SMS, auto-refill, coupons), and population analytics.
Comprehensive operational metrics and performance insights. Features date range selection, KPI cards (total Rx, revenue, PA approval rate, adherence score, NPS), prescription trends, revenue by category, PA status distribution, top medications, and export options (PDF, CSV).
Stripe-integrated transaction processing for pharmacy sales. Features product grid with categories (Rx, OTC, supplies), shopping cart with quantity adjustment, customer search/selection, multiple payment methods (card, cash, insurance), receipt generation, and transaction history.
| Metric | Baseline | Target | Source |
|---|---|---|---|
| Prescription abandonment rate | 30% | < 15% | Analytics |
| PA approval rate | 65% | > 85% | PA Dashboard |
| Avg PA processing time | 72 hours | < 4 hours | Time tracking |
| Patient adherence score | 55% | > 75% | Adherence |
| Inbox processing time | 90 min/day | 30 min/day | Time tracking |
| AI draft acceptance rate | N/A | > 70% | Inbox Analytics |
| ML categorization accuracy | N/A | > 90% | Model eval |
| Provider burnout reduction | Baseline survey | 25% improvement | Survey |
Experience RxFlow Intelligence live or review the complete codebase on GitHub.